Care Management Department
10700 Meridian Avenue North, Suite 100
PO Box 33400
Seattle, WA 98133-9075
1-800-949-7536

Alaska Office
741 Sesame Street
Suite 100
Anchorage, AK 99503
1-888-578-2547 (Toll-free)
(907) 550-7600 (Local)
(907) 562-5659 (Fax)

Business Hours:
Monday through Friday
8:00 a.m. to 5:00 p.m. NMT

Holiday Schedule:
New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans’ Day, Thanksgiving Day, Christmas Day

Operational Staff
Grace Ingrim, RN, BSN, CCM
Director, Medicaid Services West
(907) 550-7610
(877) 480-2123
gracei@qualishealth.org

Jane Bloom, RN
Manager, Case Management and TEFRA
Medicaid Services West
(907) 550-7612
(877) 562-2803 
janeb@qualishealth.org

Kimberley Lawrence, MS, LMSW, CCM
Case Manager
(907) 550-7613
(877) 562-2757 
kimberleyl@qualishealth.org

Shelia Markley, RN, BSN
Case Manager
(907) 550-7615
(888) 562-2755
sheliam@qualishealth.org

Patricia Blossom, RN, CPUM
Case Manager
(907) 550-7614
(877) 562-2177  
patriciab@qualishealth.org

Vicki Albert, RN
Case Manager
(907) 550-7616
(888) 665-2119
vickia@qualishealth.org

Administrative Staff
Cara Robinson, RN, BSN, CCM
Vice President Medicaid Services
(206) 288-2343
(800) 949-7536 ext. 2343
carar@qualishealth.org

Deon Westmorland, RN, BSN, CCM
Contract Administrator
(206) 288-2347
(800) 949-7536 ext. 2347
deonw@qualishealth.org