To Initiate a Review 1-800-541-2894 (206) 366-3360 1-877-665-0383 (Fax) (206) 366-3378 (Fax) | | Care Management Department 10700 Meridian Avenue North, Suite 100 P.O. Box 33400 Seattle, WA 98133-9075 1-800-949-7536 Business Hours: Monday through Friday 8:00 a.m. to 5:00 p.m. Holiday Schedule: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans’ Day, Thanksgiving Day, Christmas Day Operational Staff: Lani Spencer, RN, MS Director, Workers' Compensation Services (206) 288-2440 lanis@qualishealth.org Medical Affairs Staff: Eric Wall, MD, MPH Senior Medical Director (206) 288-2330 ericwa@qualishealth.org Administrative Staff: Lori Rice, RN, CPUR, CCM Vice President, Workers' Compensation & Private Services (206) 288-2359 lorir@qualishealth.org |  | Provider Hotline 1-800-848-0811 OMD UR Fax Number (360) 902-6328 Website www.lni.wa.gov | | Office of the Medical Director (OMD) P.O. Box 44321 Olympia, WA 98504-4321 Business Hours: Monday through Friday 8:00 a.m. to 5:00 p.m. Holiday Schedule: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans’ Day, Thanksgiving Day, Christmas Day Gary Franklin, MD, MPH Medical Director (360) 902-5020 (360) 902-6315 (Fax) Lee Glass, MD Associate Medical Director (360) 902-4256 Glal235@Lni.wa.gov OMD Utilization Review (UR) Program Staff: Nikki D’Urso Occupational Nurse Consultant Supervisor and Program Manager (360) 902-5034 durn235@lni.wa.gov Lucille LaPalm Occupational Nurse Consultant Contact regarding CPT Code Inquiries (360) 902-6377 lapm235@lni.wa.gov Simone Javaher Occupational Nurse Consultant Contact regarding Medical Treatment Guidelines (360) 902-5762 stil235@lni.wa.gov |